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    The Netflix bundle is only available on Vi Postpaid plans of ₹XXX and above, upgrade your plan & enjoy Netflix at no cost!

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    Vi Netflix Subscription Plans FAQs

    Netflix subscription is valid until the bundle pack validity. Upon expiry you can recharge your number again with the same plan to continue enjoying Netflix subscription. 

    • Check to see if you are still signed in on the device you used to link an account as you may be able to access your account details. 
    • If you cannot, go to pack benefits page on Vi App 
    • Select recover Netflix email ID and you will be redirected to a Netflix sign-in page with your email address pre-populated. From here you can sign in to your Netflix account and update your email address as needed.

     If you know the email address you used to sign up for Netflix, visit netflix.com/LoginHelp to reset your password. If you don’t know the email address you used to sign up for Netflix, or believe you may have mistyped it, check to see if you are signed into Netflix on the device you used to sign up. If so, you can locate and update your account information. If you need additional support, contact Netflix customer service. 

    If you cancel/change your Vi plan or service, one of two things will happen: a. If you have another valid Netflix method of payment (credit or debit card, for example) registered with Netflix, your Netflix account will not be disrupted and Netflix will charge your previous method of payment. b. If you do not have another valid Netflix method of payment registered, your Netflix account will go on hold. To continue using Netflix, visit your Netflix Account page and add a new method of payment. 

    Yes, you can easily link your existing Netflix account - no need to cancel it first! Following the prompts above to link an account, simply enter your existing Netflix credentials to link your existing Netflix account to your plan. Once completed, you will no longer be billed on your previous method of payment.

     NOTE: If you previously paid through Apple and have linked your account to a partner plan, you must also cancel your subscription through Apple. If you do not, you may continue to be charged by Apple. 

    Netflix subscription is valid until the bundle pack validity. Upon expiry you can recharge your number again with the same plan to continue enjoying Netflix subscription. 

    Netflix Basic is only available on 1 device. There is no concurrent viewing of TV and mobile

    Once you've signed up for a plan that includes Netflix, you can head to plan benefits page on your Vi App and select Netflix. You’ll be redirected to Netflix App/website to either create a new account to be linked, or to link an existing account. 

     If you accidentally connect the wrong account to your plan, please contact Netflix customer service and provide the email address for the Netflix account that is incorrectly linked.

    Visit help.netflix.com for assistance and contact options.

    You can manage your Netflix account details at netflix.com/Account, including:

    • Set Parental Controls
    • Adjust subtitle settings
    • Update Netflix login information
    • Change Netflix language settings
    • Manage Netflix profiles
    • Manage playback settings For support or more information on Netflix features, visit help.netflix.com.

    Netflix works with content providers, distributors, producers, and creators to acquire licensing for movies and TV shows to stream on our service. If Netflix doesn't have content available to stream, it can be for a variety of reasons, such as that the streaming rights may not be available to purchase or may be held exclusively by another company. Though there is no set schedule for acquiring new content, Netflix is constantly adding new titles for members to enjoy

    Visit help.netflix.com for assistance and contact options.

    Netflix is available on many internet-connected devices, such as set-top boxes, smart TVs, computers, gaming consoles, smartphones, and tablets. For a full list, visit the Netflix Help Center  (link to: External Domain).

    No, you must complete the activation process as detailed above to link a Netflix account to your plan. If you do not, Netflix has no way of associating a Netflix account with your plan. If you have an existing Netflix account and sign up for a plan that includes a Netflix membership, you will continue to be charged separately for your Netflix account until you complete activation.

    No Impact on Netflix service. It will continue till the end of the Telco recharge validity done for Netflix.

    You can take the RedX Postpaid plan to enjoy access to TV shows and movies on Netflix!

    Yes, you can easily link your existing Netflix account - no need to cancel it first! Following the prompts above to link an account, simply enter your existing Netflix credentials to link your existing Netflix account to your plan. Once completed, you will no longer be billed on your previous method of payment.

     NOTE: If you previously paid through Apple and have linked your account to a partner plan, you must also cancel your subscription through Apple. If you do not, you may continue to be charged by Apple.

    No, you must complete the activation process as detailed above to link a Netflix account to your plan. If you do not, Netflix has no way of associating a Netflix account with your plan. If you have an existing Netflix account and sign up for a plan that includes a Netflix membership, you will continue to be charged separately for your Netflix account until you complete activation.

    Yes, please visit Vi app - Plan benefit section to upgrade or downgrade your Netflix Subscription. Customers can upgrade to Netflix Standard by paying a fee of Rs. 300 per month. This amount will be calculated in pro rata basis and will be added to your postpaid bill. Customers can upgrade to Netflix Premium subscription by paying a fee of Rs. 450 per month. This amount will be calculated in pro rata basis and will be added to your postpaid bill.

    Once you've signed up for a plan that includes Netflix, you can head to plan benefits page on your Vi App and select Netflix. You’ll be redirected to Netflix App/website to either create a new account to be linked, or to link an existing account.

    If you accidentally connect the wrong account to your plan, please contact Netflix customer service and provide the email address for the Netflix account that is incorrectly linked. Visit help.netflix.com for assistance and contact options.

    You can watch Netflix on as many different compatible devices as you want.

    You can manage your Netflix account details at netflix.com/Account, including:

    • Set Parental Controls
    • Adjust subtitle settings
    • Update Netflix login information
    • Change Netflix language settings
    • Manage Netflix profiles

    Manage playback settings For support or more information on Netflix features, visit help.netflix.com.

    Netflix subscription is valid until the user is on the relevant Postpaid plan which offers Netflix The Netflix offer shall be disconnected if the eligible subscriber during the offer period moves out of VIL network or changes his postpaid plan or shifts to a prepaid plan

    It is advisable to use 1 email id only once for Netflix activation through any bundle plans as only 1 Netflix subscription will be applicable on any email id.

    For any further queries on email id linking you can Visit help.netflix.com for assistance and contact options.

    If you know the email address you used to sign up for Netflix, visit netflix.com/Login Help to reset your password. If you don’t know the email address you used to sign up for Netflix, or believe you may have mistyped it, check to see if you are signed into Netflix on the device you used to sign up. If so, you can locate and update your account information. If you need additional support, contact Netflix customer service.

    Below is the resolve

    • Check to see if you are still in on the device you used to link an account as you may be able to access your account details.
    • If you cannot, go to pack benefits page on Vi App
    • Select recover Netflix email ID and you will be redirected to a Netflix sign-in page with your email address pre-populated. From here you can sign in to your Netflix account and update your email address as needed.

    Netflix works with content providers, distributors, producers, and creators to acquire licensing for movies and TV shows to stream on our service. If Netflix doesn't have content available to stream, it can be for a variety of reasons, such as that the streaming rights may not be available to purchase or may be held exclusively by another company. Though there is no set schedule for acquiring new content, Netflix is constantly adding new titles for members to enjoy.

    • If you cancel/change your Vi plan or service, one of two things will happen:
    • If you have another valid Netflix method of payment (credit or debit card, for example) registered with Netflix, your Netflix account will not be disrupted and Netflix will charge your previous method of payment.
    • If you do not have another valid Netflix method of payment registered, your Netflix account will go on hold. To continue using Netflix, visit your Netflix Account page and add a new method of payment.
    Netflix is available on many internet-connected devices, such as set-top boxes, smart TVs, computers, gaming consoles, smartphones, and tablets. For a full list, visit the Netflix Help Center (link to: https://help.netflix.com/node/14361).

    Visit help.netflix.com for assistance and contact options.

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